:root {
  --bg: #f5f6fb;
  --surface: #ffffff;
  --surface-muted: #f8f9fc;
  --border: #e4e7ef;
  --border-strong: #cfd4e0;
  --text: #1a1d29;
  --text-muted: #6b7185;
  --primary: #5b5bf0;
  --primary-hover: #4a4ae0;
  --primary-soft: #ececfe;
  --danger: #e5484d;
  --danger-soft: #fdecec;
  --success: #2f9e6e;
  --success-soft: #e6f6ee;
  --warning: #c57d0e;
  --warning-soft: #fdf3e1;
  --radius: 12px;
  --radius-sm: 8px;
  --shadow: 0 1px 2px rgba(16, 24, 40, 0.04), 0 8px 24px rgba(16, 24, 40, 0.06);
  --font: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}

* { box-sizing: border-box; }

html, body { margin: 0; padding: 0; }

body {
  font-family: var(--font);
  color: var(--text);
  background: var(--bg);
  font-size: 15px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

body.centered {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 32px 16px;
  background:
    radial-gradient(1200px 600px at 10% -10%, #e3e4ff 0%, transparent 60%),
    radial-gradient(900px 500px at 110% 110%, #e0f2ff 0%, transparent 55%),
    var(--bg);
}

a { color: var(--primary); text-decoration: none; }
a:hover { text-decoration: underline; }

.hidden { display: none !important; }

/* ---------- Card ---------- */

.card {
  width: 100%;
  max-width: 560px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 16px;
  box-shadow: var(--shadow);
  padding: 36px;
}

.card.narrow { max-width: 400px; }

.card-header { margin-bottom: 28px; }

.badge-icon {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  background: var(--primary-soft);
  color: var(--primary);
  display: grid;
  place-items: center;
  margin-bottom: 16px;
}

h1 {
  font-size: 24px;
  line-height: 1.25;
  font-weight: 700;
  letter-spacing: -0.02em;
  margin: 0 0 6px;
}

.subtitle { margin: 0; color: var(--text-muted); }

/* ---------- Forms ---------- */

.field { position: relative; margin-bottom: 26px; }

.field label,
.field .label {
  display: block;
  font-size: 14px;
  font-weight: 600;
  margin-bottom: 6px;
}

.input,
.textarea,
.select {
  width: 100%;
  font: inherit;
  color: var(--text);
  background: var(--surface);
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-sm);
  padding: 10px 12px;
  transition: border-color 0.15s, box-shadow 0.15s;
}

.textarea { min-height: 140px; resize: vertical; }

.input:focus,
.textarea:focus,
.select:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(91, 91, 240, 0.18);
}

.field.has-error .input,
.field.has-error .textarea,
.field.has-error .segmented { border-color: var(--danger); }

/* Absolutely positioned so showing an error never shifts the layout mid-click. */
.field-error {
  position: absolute;
  top: 100%;
  left: 0;
  margin-top: 3px;
  color: var(--danger);
  font-size: 13px;
  line-height: 18px;
}

.field-hint {
  position: absolute;
  top: 100%;
  right: 0;
  margin-top: 3px;
  font-size: 12px;
  line-height: 18px;
  color: var(--text-muted);
}

/* Segmented radio control */
.segmented {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  padding: 4px;
  background: var(--surface-muted);
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-sm);
}

.segmented input { position: absolute; opacity: 0; pointer-events: none; }

.segmented label {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  margin: 0;
  padding: 9px 12px;
  border-radius: 6px;
  font-weight: 500;
  color: var(--text-muted);
  cursor: pointer;
  transition: background 0.15s, color 0.15s, box-shadow 0.15s;
}

.segmented label:hover { color: var(--text); }

.segmented input:checked + label {
  background: var(--surface);
  color: var(--text);
  box-shadow: 0 1px 3px rgba(16, 24, 40, 0.12);
}

.segmented input:focus-visible + label { box-shadow: 0 0 0 3px rgba(91, 91, 240, 0.3); }

.honeypot { position: absolute; left: -10000px; width: 1px; height: 1px; overflow: hidden; }

/* ---------- Buttons ---------- */

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  font: inherit;
  font-weight: 600;
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  padding: 10px 16px;
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s, color 0.15s, opacity 0.15s;
}

.btn:disabled { opacity: 0.6; cursor: not-allowed; }

.btn-primary { background: var(--primary); color: #fff; }
.btn-primary:hover:not(:disabled) { background: var(--primary-hover); }

.btn-secondary { background: var(--surface); color: var(--text); border-color: var(--border-strong); }
.btn-secondary:hover:not(:disabled) { background: var(--surface-muted); }

.btn-ghost-danger { background: transparent; color: var(--danger); padding: 6px 10px; }
.btn-ghost-danger:hover:not(:disabled) { background: var(--danger-soft); }

.btn-block { width: 100%; padding: 12px 16px; }

.spinner {
  width: 16px;
  height: 16px;
  border: 2px solid rgba(255, 255, 255, 0.4);
  border-top-color: #fff;
  border-radius: 50%;
  animation: spin 0.7s linear infinite;
}

@keyframes spin { to { transform: rotate(360deg); } }

/* ---------- Alerts ---------- */

.alert {
  border-radius: var(--radius-sm);
  padding: 10px 14px;
  font-size: 14px;
  margin-bottom: 20px;
}

.alert-error { background: var(--danger-soft); color: #b42318; }

/* ---------- Success state ---------- */

.success { text-align: center; padding: 12px 0; }

.success .badge-icon {
  margin: 0 auto 16px;
  background: var(--success-soft);
  color: var(--success);
  width: 56px;
  height: 56px;
  border-radius: 50%;
}

.success p { color: var(--text-muted); margin: 0 0 24px; }

/* ---------- Admin layout ---------- */

.topbar {
  background: var(--surface);
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  z-index: 10;
}

.topbar-inner,
.container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 24px;
}

.topbar-inner {
  height: 64px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.brand { display: flex; align-items: center; gap: 10px; font-weight: 700; }

.brand .badge-icon { width: 32px; height: 32px; border-radius: 8px; margin: 0; }

.container { padding-top: 28px; padding-bottom: 48px; }

.page-title { display: flex; align-items: baseline; justify-content: space-between; margin-bottom: 20px; }

.stats {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 24px;
}

.stat {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 16px 18px;
}

.stat-label { font-size: 13px; color: var(--text-muted); font-weight: 500; }
.stat-value { font-size: 26px; font-weight: 700; letter-spacing: -0.02em; margin-top: 2px; }

.panel {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: 0 1px 2px rgba(16, 24, 40, 0.04);
  overflow: hidden;
}

.toolbar {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  padding: 14px;
  border-bottom: 1px solid var(--border);
}

.toolbar .search { flex: 1 1 260px; position: relative; }

.toolbar .search svg {
  position: absolute;
  left: 11px;
  top: 50%;
  transform: translateY(-50%);
  color: var(--text-muted);
}

.toolbar .search .input { padding-left: 36px; }

.toolbar .select { width: auto; min-width: 150px; }

.table-wrap { overflow-x: auto; }

table { width: 100%; border-collapse: collapse; }

th, td { text-align: left; padding: 12px 14px; border-bottom: 1px solid var(--border); vertical-align: top; }

th {
  font-size: 12px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--text-muted);
  background: var(--surface-muted);
  white-space: nowrap;
}

th.sortable { cursor: pointer; user-select: none; }
th.sortable:hover { color: var(--text); }
th .arrow { display: inline-block; width: 12px; margin-left: 4px; opacity: 0.3; }
th.active { color: var(--text); }
th.active .arrow { opacity: 1; }

tbody tr.row { cursor: pointer; transition: background 0.1s; }
tbody tr.row:hover { background: var(--surface-muted); }
tbody tr.row.open { background: var(--surface-muted); }

td.name { font-weight: 600; white-space: nowrap; }
td.email { color: var(--text-muted); }
td.date { color: var(--text-muted); white-space: nowrap; font-size: 14px; }
td.preview { color: var(--text-muted); max-width: 360px; }
td.preview span { display: -webkit-box; -webkit-line-clamp: 1; -webkit-box-orient: vertical; overflow: hidden; }

tr.detail-row td { background: var(--surface-muted); padding: 0 14px 18px; }

.detail {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 16px 18px;
}

.detail-text { white-space: pre-wrap; word-break: break-word; margin: 0 0 14px; }

.detail-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  font-size: 13px;
  color: var(--text-muted);
}

.pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  font-weight: 600;
  padding: 3px 10px;
  border-radius: 999px;
  white-space: nowrap;
}

.pill::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }

.pill-suggestion { background: var(--primary-soft); color: var(--primary); }
.pill-bug { background: var(--danger-soft); color: var(--danger); }

.status-select {
  font: inherit;
  font-size: 13px;
  font-weight: 600;
  border: 1px solid transparent;
  border-radius: 999px;
  padding: 3px 26px 3px 10px;
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6' fill='none' stroke='%236b7185' stroke-width='1.5'%3E%3Cpath d='M1 1l4 4 4-4'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 9px center;
}

.status-select:focus { outline: none; box-shadow: 0 0 0 3px rgba(91, 91, 240, 0.18); }
.status-new { background-color: var(--warning-soft); color: var(--warning); }
.status-in_progress { background-color: var(--primary-soft); color: var(--primary); }
.status-resolved { background-color: var(--success-soft); color: var(--success); }

.empty { text-align: center; padding: 56px 16px; color: var(--text-muted); }

.pagination {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 14px;
  font-size: 14px;
  color: var(--text-muted);
}

.pagination .btns { display: flex; gap: 8px; }
.pagination .btn { padding: 6px 12px; font-size: 14px; }

@media (max-width: 760px) {
  .card { padding: 24px; }
  .stats { grid-template-columns: repeat(2, 1fr); }
  td.preview, th.col-preview, td.email, th.col-email { display: none; }
}